Shipping policy
Shipping Policy
Last updated: May 29, 2026
Order Processing
At Elevon, we strive to process all orders within 1-2 business days. As soon as your order is dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available:
| Shipping Method | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 3-7 business days |
| Expedited | Calculated at checkout | 2-4 business days |
| Express | Calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. It is the customer's responsibility to pay any applicable customs or duties associated with the shipment. These charges are not included in the shipping cost and will be billed separately by the shipping carrier.
Order Tracking
Once your order has shipped, you will receive a tracking email with details on how to track your order. You can use this information to monitor the status of your shipment.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at support@elevon.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to contact us at support@elevon.shop. We are here to help and will respond to your inquiry as soon as possible.